- What personal data we collect, how we collect it, and why
- How we use such personal data and with whom we share it
- How you can access and update such personal data
- The choices you can make about how we collect, use, and share your personal data
- How we protect your personal data
2 DATA WE COLLECT AND HOW WE COLLECT IT
We will only collect personal data to the extent necessary for providing our Futures Platform Services. Personal data may be collected, combined and used for the purposes of creating user accounts, user profiles, using, maintaining and developing Futures Platform Services, contacting users, providing services and products, sending customer information) to users, enabling use of Futures Platform Services and communication in Futures Platform Services and between users, conducting research and creating reports for internal use.
2.2 User Data
- your first and last names;
- your Organisation;
- your e-mail address;
- a password;
- an Account number that is created in Futures Platform Services and used to identify your profile; and
- other information that helps us identify you when you access your Account or helps us improve Futures Platform Services.
You may choose to disclose information to other users, and any such information is considered public information, and there is no expectation of privacy. We are not responsible for any personal data you choose to make public in Futures Platform Services.
2.3 User Content
The content you create or link to the Futures Platform Services will be available to your Organisation. We take no responsibility for the accuracy or correctness of the User Content that you or other users within your Organisation may submit within the Futures Platform Services.
Each user shall ensure that he/she has a right to submit User Content and we will upon request remove any such User Content that is claimed to infringe any rights of a third party.
2.4 Cookies and Automated Information Collection
We and service providers acting on our behalf, such as Google Analytics, may store log files and use tracking technologies such as:
- cookies, which are small pieces of data transferred to your computer for record-keeping purposes; and
- local shared objects, also known as flash cookies, which help us to reduce fraud, remember your preferences and speed up loading times.
We and our service providers may use these log files, tags, and tracking technologies to collect and analyse certain kinds of technical data, including:
- IP addresses;
- the type of computer or device you are using;
- your operating system version;
- your mobile device's identifiers, like your MAC Address, Identifier For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);
- your browser types;
- your browser language;
- referring and exit pages, and URLs;
- platform type; and
- the amount of time spent on particular pages.
We will connect this data from your Account.
2.5 Customer Support Correspondence
When you ask for help from our customer support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your activity on Futures Platform Services, and your Account details. We may also store the communications you have with the customer support team and any information in those communications in order to provide support and improve Futures Platform Services.
3 HOW WE USE THE DATA WE COLLECT
The main use of the information we collect and store is to provide a better gaming experience, but there are other uses as well. The purposes for which we may collect and store your personal data include:
- to provide Future Platform Services;
- to provide technical support and respond to user inquiries;
- to monitor and analyse the use of Futures Platform Services;
- to protect the safety and well-being of our users;
- to protect Futures Platform’s rights and property in connection with the Services;
- to prevent fraud or potentially illegal activities, and to enforce the Terms of Service;
- to notify users of updates, new products or promotional offers;
- to comply with our legal obligations, resolve any disputes We may have with you or other users, and to enforce our agreements with third parties; and
- to conduct research.
One important use of your information is communication. If you have provided your email address to us, We will use it to respond to customer support inquiries, and keep you informed of your activity.
4 INFORMATION SHARED WITH YOUR ORGANIZATION
If your use of Futures Platform Services is based on a License by an Organisation, your Organisation has access to your personal data and User Content and may use it subject to the applicable laws and agreements from time to time within the scope of their License.
When processing your personal data collected and processed in Futures Platform Services to which the Organisation has access, the Organisation acts as a Data Controller and you should direct any inquiries in respect of the use of your personal data by your Organisation to the respective contacts of the Organisation.
We shall not be held accountable for any misuse of your personal data or the failure to protect it.
5 HOW WE SHARE YOUR PERSONAL DATA TO THIRD PARTIES
We may disclose aggregated information (information about you and other users collectively that is not intended to specifically identify you) and other non-personal data about our users for industry analysis, demographic profiling, marketing, analytics, and other business purposes.
Notwithstanding the foregoing, personal data may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or in order to enforce the Terms of Service and to investigate possible infringing use of the Futures Platform Services.
Your personal data, and the contents of all of your online communications in the Services and between you and us may be accessed and monitored by us or disclosed to a third party:
- if we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or legal process (for example, a court order, search warrant or subpoena);
- to satisfy any laws or regulations that apply;
- where we believe that Futures Platform Services are being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
- when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and
- to protect the rights or property of Futures Platform and applicable third parties, including to enforce the Terms of Service.
5.2 Third-Party Service Providers
We may share your personal data with third-party companies to perform services on our behalf, such as analyzing data, hosting services or customer support and service. We contractually require these third-party service providers to maintain the confidentiality of the information we share with them, and we contractually require them to comply with applicable data protection laws as well as to not use your personal data for anything other than to provide services on our behalf.
6 HOW TO ACCESS, UPDATE AND MANAGE YOUR INFORMATION
6.1 Accessing and Updating Your Personal data
If you want to review, delete, or change the personal data or have additional questions, email us at firstname.lastname@example.org. We will do our reasonable efforts to respond to your request within thirty days. If you want to review, delete, or change the personal data processed by the Organisation, contact the Organisation directly.
6.2 Stopping Use of Your Personal data
If you no longer want Futures Platform to make active use of your personal data, you may send an e-mail to email@example.com. Place "Delete My Account" in the subject line and include your first name, last name and e-mail address in the body of the e-mail. We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes.
To stop the use of your personal data by your Organisation, please contact your Organisation directly.
6.3 Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies.
If you disable cookies, you may lose some of the features and functionality of Futures Platform Services because some cookies are necessary to track and enhance your activities.
7 OUR POLICIES CONCERNING CHILDREN
If we learn that we have inadvertently gathered personal data from a child under 15, we will take reasonable measures to promptly remove that data from our records.
8 PRIVACY POLICIES OF LINKED THIRD-PARTY SERVICES
Our websites and Futures Platform Services may contain links to third-party services, which are companies other than Futures Platform that may link to their own websites, online services or applications. We are not responsible for the privacy practices or the content of these third-party services. If you have any questions about how these third-party services use your information, you should review their policies and contact them directly.
9 TRANSFERS OUTSIDE OF THE EU AND THE EEA
We may transfer your personal data to affiliated entities or to other third parties outside the EU and the European Economic Area. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable transfer of information to these third countries.
10 HOW LONG WE KEEP YOUR INFORMATION
We will not retain your personal data for longer than is necessary for the defined purpose of the processing of personal data or for legal requirements. For instance, we may retain some information for a few years after you have closed your Account if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
The information retention by your Organisation shall be subject to the respective retention policies of your Organisation.
11 SECURITY OF YOUR INFORMATION
Your Account information is protected by the password you use to access your Account. It is important that you protect and maintain your Account's security and that you immediately tell us of any unauthorised use or suspected unauthorised use of your Account. If you forget the password to your Account, Futures Platform Services allow you to request that instructions be sent to you that explain how to reset your password.
While we take precautions against possible security breaches of Futures Platform Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to Futures Platform Services. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us at firstname.lastname@example.org.
13 CONTACT US
Updated 6 July 2017