IN SPOTLIGHT
The Shift in Technological Platforms and Business Ecosystems Over Time
Every 50 years or so, according to Kondratieff wave theory, capitalist economies reorganise themselves around a new technological foundation, sparking the rise of new business ecosystems. Where are we now in that cycle—and what might the next foundation look like?
BLOG BY FUTURES PLATFORM
Using Strategic Foresight to Design the Future Customer Experience
Jussi Leskinen, Director of Customer Experience Management and Operations at Lindström, and Mika Raulas, Business Designer at Roger Studio, took the stage to discuss using strategic foresight to design future customer experiences.