IN SPOTLIGHT
The future of global security hinges on societal resilience
Defence debates tend to focus on firepower. But the most destabilising risks may come from something far harder to quantify: the fraying of social trust, the manipulation of truth, and the erosion of the middle class.
BLOG BY FUTURES PLATFORM
Using Strategic Foresight to Design the Future Customer Experience
Jussi Leskinen, Director of Customer Experience Management and Operations at Lindström, and Mika Raulas, Business Designer at Roger Studio, took the stage to discuss using strategic foresight to design future customer experiences.