IN SPOTLIGHT
What is Futures Intelligence? A Complete Guide
Futures Intelligence is an integrative capability that brings different forms of future-related insights in one connected sense-making flow to turn them into shared, decision-ready understanding. It brings together different types of future-focused knowledge. Used in isolation, each has blind spots. Used together, they build a comprehensive picture of the possible futures ahead.
BLOG BY FUTURES PLATFORM
Using Strategic Foresight to Design the Future Customer Experience
Jussi Leskinen, Director of Customer Experience Management and Operations at Lindström, and Mika Raulas, Business Designer at Roger Studio, took the stage to discuss using strategic foresight to design future customer experiences.